Given the rapid rise of smartphones over the past decade or so, you might have expected mobile devices to dominate the access control landscape by now. In reality, adoption by companies and other facilities has been gradual.

More recently, though, we’ve been seeing steady growth as technology improves and customers discover that you can have convenience without sacrificing security. In fact, many new products on the market offer better security over traditional forms of physical access control.

In its assessment of the market back in 2017, Gartner predicted that 20% of organizations would use smartphones for access control by 2020. That’s an expected jump from the 5% that were using mobile in 2016. The reason, according to Gartner, is a desire to move away from closed, proprietary access systems that limit integration with larger IT infrastructure.

In other words, organizations are looking for more scalable and flexible solutions that play nice with other technologies. And smartphones are helping drive that trend.

The benefits of smartphones for access control

There’s never been a better time to make the move to mobile. If you’re considering an upgrade for your facility, here are some important things to keep in mind.

1. Converting from traditional access cards can be inexpensive and easy

 
Transitioning to mobile access credentials doesn’t mean you have to start from scratch. The HID Mobile Access®, for example, can be integrated with an existing access control system by installing a Bluetooth reader wherever mobile credentials will be used.

Similarly, Cansec’s KINDOO Bluetooth solution connects to any existing card reader, enabling a simpler, more cost-effective transition that leverages existing infrastructure. Once credentials have been added to the system, users can begin using their smartphone or tablet as they would a traditional access card.

As an added benefit, KINDOO does not require internet access so administrators don’t need to install Wi-Fi or run additional cables to make it operational.

2. Unbeatable convenience

 
The ubiquity of mobile devices makes them a viable option for access control today. Globally, smartphone users are estimated at nearly 4.7 billion, according to Statista, and that number is expected to surpass 5 billion by the end of 2019.

But it’s not just the sheer number of mobile users that has a bearing on the access control industry. For better or worse, smartphones are a constant presence in our lives from morning to night.

Smartphone user

Photo: freestocks.org via Unsplash

An access credential is only valuable if it’s with you when you need it. There’s little danger of leaving your phone at home in the morning, and in the unlikely event a phone is lost or stolen, admin can easily and instantly revoke access to the system to avoid unwarranted access.

smartphone access fits our preference for mobile user experiences

Organizations also save by leveraging an individual’s existing device rather than printing access cards.

Maybe most importantly, smartphone access fits our preference for mobile user experiences—from paying bills and hailing rides, to communicating and consuming entertainment. And the rapid rise of smart homes will only increase our reliance on—and preference for—mobile in other spheres of life.

3. Heightened security

 
Convenience won’t count for much if it comes at the expense of security. And with growing privacy concerns and new compliance measures being introduced, it’s equally important to ensure your access system complies with local regulations.

It’s important to note that not all mobile access systems function the same way or offer the same level of security. But if you’re looking for superior security, you can find it in a number of products from reputable manufacturers.

So what makes a system secure (or unsecure)?

  • Data encryption: How data is protected
  • Data storage: How and where data is hosted, for example in the cloud or on local servers
  • Credential management: How credentials are distributed, edited and revoked by admin
  • Credential flexibility: The variety of access levels, the ability to set access schedules and rules, event auditing, etc.
  • Hardware: Physical features to limit or prevent unauthorized access and tampering with card readers
  • Software: The technology that powers apps for end-users and for managing user credentials
  • Credential strength: The uniqueness of credentials and difficulty in copying them

HID’s Mobile Access solution leverages a number of innovative security features including its Secure Identity Object® (SIO®) data model and Seos® credential technology, which is used by the US government (among many other organizations) to encrypt sensitive data. The company’s multi-layered approach to security is based on ISO standards and delivers award-winning protection for users.

The singular purpose of an access card makes it easier for unauthorized access in the event it’s lost or stolen; most people would immediately understand what it is and what it’s used for, which can be dangerous if it falls into the wrong hands before admin can revoke access.

It’s a different story with mobile devices. Not only are they typically protected by a form of authentication (from passwords to biometrics), few people but the phone’s owner would know that it doubles as a form of access credential.

Of course, even the most secure solution can be compromised without proper governance in place. End users and admin have a role to play in upholding the integrity of their access control system, including credentials.

What else should you consider?

Choice: Despite the ubiquity of smartphones, some people may be left out in a bring-your-own-device scenario. Fortunately, some access control systems integrate mobile access credentials as an add-on rather than the sole solution. This means you can continue to distribute physical cards as needed.

Interoperability: Closed, proprietary solutions may offer an added layer of security against intrusion, but they also limit your ability to integrate other components and to ultimately build the system to your environment’s unique needs. Solutions built on open architecture and with flexible APIs, for example, can give you more control while extending the life of the system.

Minimums: Some solutions require a minimum number of mobile access credentials. With HID Mobile Access, for example, mobile credentials are purchased in minimum incremental quantities of 100, making it better suited to high-volume applications. Smaller organizations may prefer KINDOO’s solution, which requires a minimum purchase of 10 credentials.

 

Mobile access control continues to evolve quickly, providing a number of interesting options for facility managers and organizations.

ABC Security currently supplies, installs and supports mobile access solutions from the most trusted names in the industry. For expert advice or more information, contact us today.

In a market increasingly defined by technology, we shouldn’t be surprised to see that trend continue for access control and physical security in 2019. What’s less clear (and perhaps more interesting) is how manufacturers, integrators and the public will reconcile the rise of technology with growing privacy concerns. If nothing else, it should make for an eventful 2019 in the field of access control and physical security.

Don’t expect radical changes in 2019—or at least not at the level of the consumer electronics market. We’re more likely to see an evolution of existing technologies and processes. Here are a few access control and physical security trends to watch for in 2019:

1. Advancements through A.I.

Although still in its infancy, artificial intelligence (AI) raises some intriguing possibilities for security and access control. Most of these possibilities, at least at this early stage, seem best suited to data analysis, especially with respect to video surveillance.

Security cameras have become ubiquitous, limited not just to shopping malls and transit hubs anymore. We see them on buses, in parking lots, watching over public spaces and private homes, in apartment hallways and nearly every store.

By leveraging the power and efficiency of technology, facility managers and security personnel can turn their attention to more pressing tasks.

Naturally the rapid spread of video surveillance raises the question of how to process and make sense of all that data. Employing people to watch over monitors all day and night is both costly and inefficient. And while we already have video analytics applications (which can track the flow of people, read license plates and detect loitering, for example), a more robust automated solution is needed.

“Welcome” to the machines

 

Enter: AI and machine learning. The technology is already being tested with video surveillance. In one example noted by tech blog The Verge, it catalogues items (vehicle models, clothing colours, etc.) and makes them easily searchable so security personnel can investigate and follow up on incidents more efficiently. Much like Google Translate, users of this AI-driven software can rate the suggested results to help the program give better results in future.

By leveraging the power and efficiency of technology, facility managers and security personnel can turn their attention to more pressing tasks. Undoubtedly the upfront investment in such a technology would not be small, but the potential for long-term savings is there, and ultimately the level of security should increase too.

Ethical dilemmas abound though. People are already (rightly) concerned about privacy, so any AI solution deployed in a public space would need to be sensitive to those concerns.

Questions notwithstanding, the potential benefit of AI in video surveillance would seem to far outweigh the negatives. And 2019 could be the year that we see this in action.

2. Biometrics get bigger

Photo by geralt

There’s been a lot of talk in recent years about the potential of biometrics, and so far we’ve seen at least some of that potential realized. Still, it feels like adoption in the access control and physical security markets has been much slower than with personal devices and high-security facilities.

That said, the growing acceptance of biometrics—primarily fingerprint and facial recognition technology—in the consumer electronics space, may well influence the same trend in access control.

Analysts are making a case for the use of biometrics in finance, especially for payment authentication and digital banking. And as noted by Bluefin, a payment security specialist, companies all over the world are already employing biometrics in a variety of creative ways, from travel and policing to insurance and healthcare.

One of the more attractive aspects of biometrics is the lack of a password or physical credential. In this era of endless distractions and multi-tasking, having one less thing to remember (or to lose, or to forget, or to have stolen) is a convenience with major appeal. Add to that the superior level of security provided by biometrics over knowledge-based forms of authentication, and it’s easy to see why people are jumping on the bandwagon.

Cost is, of course, an important consideration. But as with every technology, cost tends to decrease as demand increases and more manufacturers enter the picture, driving innovation. That should only help speed adoption of biometrics in 2019.

3. Sustainability becomes cool again

Being a responsible corporate citizen isn’t exactly a new concept, nor is it unique to the access control and physical security markets. But 2019 could see renewed interest in eco-friendly practices after years of green fatigue.

Whether or not these companies truly care about sustainability is less relevant than the perception of caring among their customers. In other words, it’s just good business to be on the side of the environment.

Building up that brand equity can be especially helpful when the capabilities and costs of products start to converge. All other things being equal, products made with sustainable materials and practices will tend to be favoured over competing products that aren’t.

Photo by Angela Benito

Axis Communications, for one, has put sustainability high on its list of priorities. The security camera-maker has introduced more energy-efficient features into its products, reduced packaging and sought out local suppliers, among other steps.

It seems likely that other manufacturers and product designers will strive for sustainability, especially as the environment and climate change garner even more attention in 2019.

What else might 2019 have in store for the access control and physical security markets?

 
  • Internet of Things (IoT) takes a big step forward
  • Growing consumer demand for centrally-hosted SaaS (software as a service) platforms pushes cloud-based data storage to the forefront
  • Interoperability becomes a best practice among manufacturers
  • Product designers increase their focus on providing a simple user experience
  • Cybersecurity, privacy and data protection become central themes for manufacturers
  • Building automation grows in popularity, encouraging integration with access and security products
  • Mobile phones finally gain acceptance as a common form of access credential

Whether or not these predictions come true, physical security and accessibility are sure to be priorities for organizations of all shapes and sizes, across all markets. And although many products are easier than ever to find, install and maintain, it never hurts to have the guidance of a trusted product expert and integrator on your side.

If 2019 is the year you plan to improve your security or access control, contact ABC for honest advice backed by 80 years of experience.

Raymond Doyle was only a young man when he founded ABC Locksmiths in 1938. When he set out on his own after the school year, he couldn’t have envisioned the success that ABC would become or the path his remarkable career would take.

All he had was his idea, his tools and the hard lessons learned from a life growing up in the Great Depression. But that was more than enough.

The 1930s: Starting out

Pre-war Toronto presented a much different scene than the Toronto of today. For one, there were no condos or cranes dotting the city skyline.

But there were plenty of automotive shops in need of locksmith services, and Ray’s new company was one of only a handful filling that need at the time.

On a typical day he could be found riding a Danforth streetcar, tools in hand, as he went from business to business plying his trade. “Mobile service” meant something a lot different in those days.

Business as usual continued until he left to serve in WWII, putting the company on a brief hiatus (the only interruption in ABC’s 80-year history).

The 1950s and 60s: Keys to the city

When he returned it was back to the business he cared about so much. Thanks to Raymond’s hard work and dedication, ABC was making a name for itself across the city.

Phonebook ad for ABC Locksmiths

Growth soon followed and the company opened retail locksmith shops at several locations throughout Toronto, including The Danforth, Yonge Street, St. Clair Avenue West, Broadview Avenue, Queen Street and Dundas Street West to name a few.

The Key Shop storefront

As the decades passed, Raymond pioneered a retail concept that specialized in key cutting. “The Key Shop”—a division of ABC—became a recognized brand.

Christmas party 1952. View full size

The 1970s: Expansion

The retail landscape began to change dramatically in the 1970s with the arrival of mall-style shopping centres. Raymond saw his opportunity and led ABC’s expansion into cities and towns across Ontario. Around the same time, ABC ventured into the wholesale distribution of hardware and locksmith supplies.

At its peak the company operated 22 retail locations and employed over 150 people.

Locksmith Supply Limited, ABC’s wholesale company. View full size

ABC was doing better than ever but it was still missing something. After more than three decades of running his company, Raymond decided to bring the next generation of the Doyle family onboard—making ABC a family business.

With three sons and other members of the Doyle family, the company was ready for its biggest transformation yet. The dynamic period of the ’70s and 80s forced ABC to take a long, hard look at its future, including its leadership. With his family alongside him, Raymond could finally step back and let his son Gary take control.

The 1980s: Restructuring

Under his father’s mentorship, Gary took ABC back to its locksmith roots. The company divested itself of its retail and wholesale divisions in the early 1980s, and re-focused on securing its place as a leading service provider to the residential and commercial markets in Toronto.

But another massive change was looming on the horizon. If ABC was going to carry on Raymond’s vision for at least another few decades, it would have to stay ahead of the curve. That meant building on its mechanical locksmith expertise by embracing technology.

Early 1990s: Embracing technology

Fortunately, Gary recognized this early on. He saw ABC’s potential to become a security integrator–a single source for all facets of facility security from traditional mechanical needs to complex electronic systems.

Access control, surveillance, intrusion detection, automation and risk management all became part of ABC’s offerings as the company began its transformation during the early 1980s. Now customers could have all their needs met in one place, without the need for sub-trades.

Not only would this ensure quality control throughout the project—which isn’t always possible when using sub-contractors—it would add cost certainty for ABC as well as its customers.

1990s and 2000s: Rebranding

With the new offerings came a new brand identity, and ABC Security Access Systems was born.

Now led by the third generation of the Doyle family, ABC is a true integrator of all security-related technologies, serving a wide range of customers across the GTA.

The newest generation of ABC at a Christmas luncheon in 2017. View full size

More importantly, it remains true to the values and vision that inspired Raymond 80 years ago.

From picture quality and built-in features to scalability and ease of installation, the merits of IP security cameras are well documented. These days, you can find a wide variety of helpful applications to extend the capabilities of your IP surveillance system even further.

Manufacturers such as Axis, WatchNET and D-Link enhance their surveillance products with analytics software designed to support a wide range of security and non-security related tasks.

Whether built in to the product or offered as an add-on solution, analytics software can be managed from an internet-connected device such as a desktop computer or smartphone.

In most cases you can also configure the software to send alerts when the camera identifies an event, such as an email notification to tell you when someone has parked in a no-parking zone or when motion has been detected after hours at your store.

This proactive approach frees up security staff to handle other tasks, while also enabling remote monitoring.

Essentially video analytics software lets you customize your surveillance system to suit your application.

Here’s a more detailed look at some of the most popular functions of video analytics software

 

  • Motion detection: Ideal for after hours or unattended areas, this triggers the camera to record activity in a predefined zone and send an alert. Capabilities vary by product, but you’ll want something that filters out most false alarms such as minor weather disturbances and small animals.
  • Facial recognition: This technology is used to serve a wide variety of purposes from recognizing return customers or black-listed individuals, to authenticating employees as part of an access control system.
  • People and object counting: For retailers, being able to measure customer volume and identify peak times can be invaluable. Analytics software makes it easier to schedule staff, track campaign performance, optimize in-store layout and much more.
  • Object classification: Sometimes it’s not enough to know how many, you need to know what’s being captured on camera. With outdoor applications in particular, it can be useful to set up notifications for a specific class of object such as a person, animal or type of vehicle.
  • Perimeter breach detection: This technology works hand-in-hand with on-site security staff, and is especially useful with large facilities. When an object or individual breaches a pre-drawn zone or line, security staff are alerted and can choose the appropriate response.
  • Loitering detection: As with perimeter breach detection, loitering events can be configured for a pre-defined area. However, in this case alerts are sent only when the object or individual remains within that area for a specified amount of time.
  • Autotracking: Autotracking is a convenient way to make a fixed camera more intelligent. With this software, the camera will automatically detect and track a moving object or series of moving objects in a low-traffic area.
  • Parking violations: Illegal parking is a common problem in high-density areas. Video analytics software aids parking enforcement by sending alerts whenever a vehicle stops in a no-parking zone, as defined by the user.
  • Tamper detection: Surveillance cameras can only do their job when their sightline is clear, so naturally you would want to know if someone were trying to obstruct it. Tampering alerts could also come into play in cases of a disconnection or violent movement of the camera.

As noted above, not all applications relate to security. Axis, for example, has developed a full suite of business intelligence applications available through its open platform. These are designed specifically to improve operational efficiency and the customer experience for retailers.

Thanks to the interoperability of IP security cameras, new video analytics applications are continually being developed to improve security, generate business intelligence and more.

If you’re thinking of enhancing your surveillance system with video analytics, ABC Security can help. We supply and install innovative products from leading names in IP security camera technology, video analytics software and more.

Featured Products

 

These days, many intercom systems incorporate multiple functions into one package, so your facility’s entryways can remain clutter-free without sacrificing security. As an added benefit, the all-in-one approach makes management easier—imagine having a single system that integrates video surveillance, audio communication and access control.

Residential buildings in particular can benefit from a system that both controls access and enables easy communication with visitors. But the versatility of modern intercom systems also makes them well suited to schools, industrial buildings, offices and healthcare facilities, among others.

On a practical level, bringing access control capabilities to an intercom system reduces the burden on security personnel. In some cases the integration of CCTV—with video fed directly to a particular unit or centralized location—can remove the need for onsite security personnel altogether.

The mere presence of an intercom outside can serve as a deterrent to would-be criminals, who see that you’re serious about security. For residents and building occupants, that same presence serves as peace of mind.

Considering an intercom system for your facility?

When narrowing down your list of options, it’s important to consider the unique needs of your facility and your specific application. For example, not all intercom systems offer access control or video capabilities. And of course some are designed specifically for interior use while others come with protection against weather, which makes them ideal for exterior use.

For more guidance, review our tips on choosing an intercom system. Or check out a few of our favourite intercoms for managing access control:

Mircom TX3-Touch F-22 Flush-Mount Touchscreen Telephone Access System

Mircom TX3-Touch F-22 telephone access system

Combining modern good looks and unparalleled ease of use, the Mircom TX3-Touch F-22 comes with a wide range of features that residents, occupants, visitors and facility managers will love.

It’s also the largest integrated flush-mount touchscreen telephone access system available in North America. A 22” colour display serves as a convenient and attractive welcome to any facility, while its access control capabilities add a reliable layer of security.

Residents and occupants can control access from inside via the telephone system. A built-in HD web camera enables video communication with the suite, for added peace of mind and security. If needed, visitors can also connect with onsite security personnel to gain access.

Adding a new user to the system is quick and easy. And since the system is outfitted with a proximity reader, facility managers have the option of using physical access credentials.

Product Link

 

Mircom TX3-1000-8C Electronic Directory Telephone Access System

Mircom TX3-1000 electronic directory telephone access sytem

Also from Mircom, the TX3-1000-8C telephone entry and building access system has a clean, understated design but still packs many valuable features. Visitors can connect with occupants through AutoDialer (ADC) or NSL (No Phone Bill), both of which are supported by the Mircom TX3.

Other access control components include a built-in proximity reader, security desk phone capability and even the ability to restrict elevator access. The event log stores up to 5000 records, so you can refer back to a specific entry for investigative purposes or just peace of mind.

The Continental model (pictured here) is designed for indoor use, though its heavy-gauge stainless steel enclosure provides added durability.

Product Link

 

Aiphone Door Station with Embedded Card Reader

Aiphone door station with card reader

The all-in-one approach of Aiphone’s solution combines three important components in a single small unit that’s easy to install.

Its built-in video camera, intercom and card reader work together to provide a versatile form of access control. For example, in the case of a missing or malfunctioning card, video or audio can still be used for verification purposes.

The Aiphone Door Station offers two types of card readers: The HID® ProxPoint® Plus and iCLASS® readers.

Product Link

 

Aiphone JO Series Video Intercom

Aiphone JO series video intercom

Complete with a 7” colour LCD screen, the Aiphone JO Series is designed for single-door applications and can accommodate up to two inside stations.

This touch-button video intercom allows for quick and easy identification of visitors at locked doors.  Using the door release button on the inside station, the occupant can unlock the door and provide access.

The Jo Series is best suited to offices, homes and other low-traffic entrances where basic access control capabilities are needed.

Product Link

 

For a quote on any of the products above, contact the product specialists at ABC Security Access Systems. Of course, nothing can replace an on-site consultation from experts in access control. Call us toll free at 1-877-321-1938 to schedule an on-site assessment of your facility.

With all the responsibilities of business owners and property managers, it’s easy to see how something could get overlooked until it’s broken. In the case of automatic doors—as with any type of electromechanical system—a little preventive maintenance can pay off in a variety of ways.

For starters, a well-maintained automatic door system keeps guests and customers safe. A malfunctioning sensor or failing mechanical component is an injury waiting to happen, not to mention the resulting lawsuit.

Basic maintenance and safety checks can also help increase the longevity of your power door system.

As prime shopping season approaches with the holidays, consumers will be out in full force. That means more doorway traffic, but also armfuls of gifts and groceries passing between those doors. All of which puts more pressure on businesses to make sure their automatic doors can keep up with demand.

Basic maintenance and safety checks can also help increase the longevity of your power door system. With low-energy operators in particular, you want to ensure your door system is working efficiently, to get the most out of your investment. Otherwise you’re letting money out the door.

Although full inspections and adjustments are better left to the professionals, there are a few steps you can take to keep your automatic doors working smoothly this holiday season and well beyond.

Perform daily safety checks

 
Most driving instructors will tell you to do a vehicle walk-around every time you’re preparing to drive. And like most people, you’ve probably grown lax in this regard.

Still, the advice is sound. And it’s just as relevant to automatic doors.

In fact, the American Association of Automatic Door Manufacturers (AAADM) recommends performing the following safety checks every day:

  1. Activate the door. Door should open at a slow smooth pace (4 seconds or more) and stop without impact.
  2. Door must remain fully open for a minimum of 5 seconds before beginning to close.
  3. Door should close at a slow smooth pace (4 seconds or more) and stop without impact.
  4. Inspect the floor area. It should be clean with no loose parts that might cause user to trip or fall. Keep traffic path clear.
  5. Inspect door’s overall condition. The appropriate signage should be present and the hardware should be in good condition.

If your automatic door system uses a sensor, you can simply test it by walking toward the door at different speeds and angles. As the AAADM notes, the door should swing or slide open smoothly and stop without impact. For two-way door openings, you’ll want to repeat the process on both sides to ensure everything is working smoothly.

Once you’ve stepped out of the sensor zone, the door should stay open for a brief delay before closing smoothly.

Keep up with the weather

 
Winter presents its own challenges for automatic doors. The most common of these is salt, ice and other debris, which can get into the tracks of sliding doors and compromise performance.

It’s a good idea to keep an eye out for this during your daily inspection (see above), and check back occasionally throughout the day, clearing the tracks and the area around your doors as weather dictates.

During the holidays in particular, ensure that doorways and vestibules remain clutter-free. Look out for decorations, sales promotions, mats, loose weather-stripping or anything else that might impede access, get in the way of push-plate switches or even interfere with the door’s sensor.

Speaking of sensors, adverse weather such as snow and rain can cause interference, leading to unexpected—and unwanted—behavior from your automatic doors. This is another point to consider during your daily check, or, again, as weather dictates.

Of course, some manufacturers have already factored that into the equation. BEA Bodyguard and Eagle door sensors, for example, come with special snow and rain modes, which filter out interference caused by weather.

BEA Bodyguard Automatic Door Sensor

The Bodyguard Automatic Door Sensor from BEA comes with snow mode to filter out interference

Understand the limitations of your door operator

 
It’s important to note that power door operators are designed with certain conditions in mind, such as high-traffic entryways or windy environments. Likewise, some are designed to operate heavy doors, while others simply aren’t up to the task.

If your door operator isn’t properly suited to your needs, it could be working overtime and wearing down prematurely.

If your door operator isn’t properly suited to your needs, it could be working overtime and wearing down prematurely. In cases like this, no amount of maintenance will solve the problem. Your best option—for safety, performance and long-term return on investment—could be to upgrade to a more suitable product.

Trust the professionals

 
In addition to daily safety checks, the AAADM also recommends having your automatic doors inspected by a certified technician at least once a year.

Keep in mind, too, the potential dangers of a malfunctioning or poorly adjusted automatic door system. Many products on the market today—though easy to use—are complex pieces of technology that need a professional touch.

As AAADM certified and trained technicians, ABC Security can help ensure your automatic door system works safely and reliably, while keeping you compliant with the latest regulations. Contact us to discuss a maintenance plan for your doors, or to discuss opportunities to upgrade.

Whether it’s for convenience, compliance or cost savings, more and more facilities are upgrading with automatic door systems. This trend showcases the versatility of products and configurations available today, but so much variety also comes with the burden of choice.

If you’re still not sold on the value of automatic doors, consider the growing consumer preference for them in everything from shopping malls and commercial buildings, to airports and hotels. In fact, a survey by the America Association of Automatic Door Manufacturers (AAADM) found that nearly 60% of respondents expected their hotel to have automatic doors.

That survey was conducted more than 10 years ago. You can bet that number has only risen.

Key Considerations

 
If you’ve ever considered upgrading your building’s entrance with automatic doors, you might have wondered which option makes the most sense in your case, and where to start the research process.

Most automatic door systems can be grouped into two categories: swinging and sliding. This basic distinction covers everything from form and function, to how it will be installed and integrated with other systems. And although either kind of automatic door system could be suitable for your facility, it’s helpful to understand where they differ and what advantages they offer.

The Pros and Cons of Automatic Swing Doors

 
Opening with an outward or inward motion, automatic swing doors are a common sight at office towers, apartment and condo buildings, shopping centers and schools, among other facilities. You can usually recognize swing doors from afar by the presence of a push-plate switch nearby.

The Besam SW100 Low Energy Swing Door Operator

The Besam SW100 is one of the most intelligent swing door operators available on the market. Its near-silent operation is energy efficient and comes with battery-backup and monitoring for safe, reliable performance.

But some use infrared sensors to open without activation by an individual. The Pro-Swing Elite T by OPTEX is just one example. For added safety, the sensor will detect anyone in the door’s swing path and stop it from opening, even if it’s already in motion.

In some cases, the most efficient option could be a mix of manual and automatic functioning. Whereas sliding doors can only be opened automatically, swing doors offer the choice of manual opening and, when needed, opening via a handicap push-plate switch. This versatility can prolong the life of the automatic-operating components and reduce energy consumption (though low-energy operators can help with that too).

Here are a few more defining characteristics of automatic swinging doors:

  • Ideal for one-way traffic (a dedicated door for each direction)
  • Typically operated with push plate but can also use sensors
  • Also available in low-energy models for more efficient operation
  • Can handle heavy doors (up to 250 lbs in weight)
  • Suitable for interior and exterior use
  • Suitable for high-traffic entrances
  • Available as a single door or pair of doors
  • Allow for cost-efficient retrofitting of existing swing doors
  • Most popular configurations are surface-mount and overhead concealed operators

The Pros and Cons of Automatic Sliding Doors

 
If there’s a clear advantage of sliding doors, it’s their use of sensor technology (notwithstanding exceptions to the rule for automatic swing doors, such as the Pro-Swing Elite mentioned above). Removing the need to activate the door operator makes access more convenient, and is especially helpful in hospitals and other applications where ease of use is critical (as a bonus, this minimizes the spread of germs).

Automatic sliding doors from ASSA ABLOY

Sliding doors are a common sight at hospital entrances, where convenient hands-free access is a high priority.

Aesthetically, sliding doors tend to create a sleeker, subtler appearance, particularly with the use of an overhead concealed sensor. And due to the lateral movement of automatic sliding doors, there’s no need to accommodate the swing path as with inward-swinging doors. This frees up more usable space between sets of doors for waiting pedestrians.

Here a few more common characteristics of automatic sliding doors:

  • Ideal for two-way traffic using the same access point
  • Sleeker design due to lateral opening function
  • Typically open with the use of sensors
  • Popular with hospitals
  • Suitable for exterior and interior use
  • Available in single-slide and bi-part slide packages
  • Requires extensive work if converting a swing-door system to sliding
  • Most popular configurations are surface-mount and overhead concealed operators

Ready to Take the Next Step?

Every application is unique and comes with its own set of considerations, so it’s a good idea to speak with a professional first. These considerations include direction and volume of traffic flow, compliance requirements (e.g. AODA, ANSI A156.10, etc.), wind load requirements, aesthetics, energy conservation, budget and whether it’s a retrofit or new construction project.

As AAADM certified and trained technicians, ABC Security supplies, installs and maintains automatic door systems from top brands such as Besam, Norton, Ditec and Camden Controls. To speak with a product specialist about a sliding or swinging door solution for your facility, call 416-614-7777 or contact ABC online.

The global market for electronic access control systems (EACS) is expected to grow by more than 6% annually between 2017 and 2021, according to a new report by industry analysts. Biometrics—including finger and hand scanning technologies—will lead that growth, but there should also be increased demand for more traditional authentication methods such as keypad and door contact access control systems.

These trends reflect growing concerns about terrorism and about the security of financial transactions, especially as “cashless” becomes the new norm. It’s also expected that schools will be a big adopter of electronic access control systems over the next five years.

Technology’s Role in the Growth of Access Control Systems

 
On a more positive note, advancements in technology should foster growth by making access control installations easier and more cost-effective. This includes the spread of wireless capabilities and the Internet of Things (IoT).

Newer systems tend to make usability a high priority, which includes compatibility with mobile devices

Not only does reduced wiring simplify the installation process in new construction projects, it makes retrofitting a more appealing option for those with outdated access control systems. Likewise, newer systems tend to make usability a high priority, which includes compatibility with mobile devices (SMS notifications, for example) and more intuitive software for managing permissions.

Manufacturers featured in the report are some of the biggest names in electronic access control, such as Siemens and ASSA ABLOY, the parent company of brands SARGENT, Adams Rite, Yale and others. ASSA ABLOY in particular has a reputation for innovation, which will help propel growth in the access control market over the next five years.

Significant Growth in Access Control Predicted for Healthcare and Education

 
The predicted compound annual growth rate (CAGR) of 6.13% applies to the global market and multiple applications, including commercial, industrial and residential.

It’s expected that new construction of healthcare and education facilities will drive demand

In the United States, as noted by authors of a related study, it’s expected that new construction of healthcare and education facilities will drive demand for electronic access control systems between now and 2021. The federal government will also be a big purchaser of EAC systems during that time, especially as it prioritizes biometric readers for its high-security facilities.

On the industrial side, market analysts foresee a larger role for access control in areas such as automotive manufacturing, aerospace, steel and utilities.

Here, electronic locks will likely see steady growth over the next several years as companies look to tighten up security by controlling access to their commercial operations and manufacturing facilities.

Moving from Single- to Multi-Step Authentication Systems

 
One noteworthy trend in the report is a shift from systems that require a single step for access to those with multiple layers of authentication. In biometric applications, this could include the combination of fingerprint and iris scans.

Adding an extra layer of authentication reduces the chances for error (known as the false acceptance rate or false rejection rate in biometrics). But this tightening of access control is likely to be reserved for high-security applications such as government facilities.

Challenges to Implementation

 
Despite the market’s positive forecast, the report identifies some challenges to growth. At the top of that list is the high cost of implementing electronic access control systems.

Advances in technology could help bring costs down though, especially as the trend toward interoperability increases. This makes it easier to connect devices from different manufacturers, which would let organizations expand their current access control system or integrate it with existing components rather than purchase a whole new system.

The SARGENT® PR100 lock with Aperio™ Technology uses local wireless communication between an Aperio lock and hub to connect to an access control system, eliminating the greatest cost and inconvenience of traditional access control – the wiring at the door.

The built-in troubleshooting capabilities of some products makes maintenance simpler and more cost-effective

As noted above it also cuts down installation times, while the built-in troubleshooting capabilities of some products makes maintenance simpler and more cost-effective.

How Professional Advice Can Help

 
Of course, with so much choice in access control today it’s easy to overspend or miscalculate your needs. Getting the advice of an experienced integrator can help prioritize features, identify opportunities for savings and make the most of investments in access control.

If you’d like to discuss your facility’s needs with an access control specialist, contact ABC Security today. ABC is an ASSA ABLOY Elite Integrator and can customize an access control solution to your unique needs.

With school back in full swing, security is probably the last thing on the minds of students and teachers. But it’s never too early or too late to put your school’s approach to security under the microscope. For most educational institutions in Ontario, that examination should start with video surveillance—including not just the system itself, but also the policies that govern its use.

Security cameras have been mandatory for Ontario elementary schools since 2013, and similar moves were made across the country after a number of high-profile tragedies in the US.

Given that fact, along with the widespread use of video surveillance beyond school property—in shopping malls, on public transit, outside homes—most students probably don’t even realize they’re on camera.

Still, the benefits of a proper CCTV system can be felt in a variety of ways.

1. Protection for students, staff and faculty

 
First and foremost, security cameras in schools are designed to ensure the safety of students, staff and faculty. This includes monitoring entrances and identifying unauthorized visitors to help prevent incidents, especially when used in tandem with an access control system.

But when placed out in the open, security cameras can play a proactive role, deterring incidents before they happen. This goes against the idea of hiding cameras to catch violence or vandalism, which can also raise mistrust and privacy concerns.

Students interviewed by TDSB staff said the presence of cameras in school made them feel safer

For some, the use of video surveillance even has a reassuring effect. As noted in a 2015 report by the Toronto District School Board entitled “School Safety and Engaged Communities”, students interviewed by TDSB staff said the presence of cameras in school made them feel safer. For female post-secondary applicants, it’s easy to see how security could make one school more attractive than another.

Students aren’t the only ones whose safety needs to be protected. According to the Elementary Teachers’ Federation of Ontario (ETFO), violence by students against teachers is on the rise.

While the union is calling for more front-line support staff, video surveillance could help piece together events in these cases and give teachers an extra level of security.

Of course, these days, security cameras are just one part of an integrated security solution that can include access control, specialized locks, intercom systems and more.

2. Protection for property

 
The debate on technology in the classroom is ongoing, but certainly there’s a role for security cameras in protecting expensive equipment from theft or vandalism. As investments in technology rise, it only makes sense to boost security accordingly.

Well-placed security cameras can be used to monitor equipment, even under low-light or no-light conditions thanks to the night-vision technology used in many modern cameras.

Video surveillance has a role to play outside too, especially in secondary and post-secondary schools. Here, large parking lots present plenty of opportunities for car theft or vandalism; it’s important to use the right kind of camera in the right position.

This WatchNet Full HD Network Mini PTZ Dome Camera comes with a vandal-proof dome, IP66 rating and is designed for use day and night.

Outdoor HD security cameras are specifically designed to deliver clear picture under changing light conditions, and come with varying degrees of protection from adverse weather such as rain, dust and wind. Some even offer added protection against vandalism.

3. Peace of mind for parents

 
Not surprisingly parents have been among the most vocal about improving security in schools, especially those parents with young children. Security cameras provide peace of mind that their children and all school entrances are being monitored, which has become an increasing concern in recent years.

Many of the camera systems in the Toronto District School Board are aging

Not all video surveillance systems are created equal though, and the effectiveness of these systems still ultimately depends on the people in charge of them.

As mentioned in the 2015 TDSB study, “many of the camera systems in the Toronto District School Board are aging, and there is no on-going maintenance program for the existing CCTV or DVR systems.”

Considering a video surveillance system for your school or facility?

 
Implementing security cameras in schools does raise some concerns, especially around privacy. This includes not only the placement of cameras, but policies to manage and restrict access to data.

In fact, it’s such a controversial topic that provincial governments issued their own guidelines for video surveillance in schools and public settings. The widespread use of IP security cameras makes it even more important to respect the power of modern technology.

That means, among other things, taking proper precautions with passwords and setting up a regular maintenance schedule.

Finding that balance between privacy and security isn’t easy. And every school—like every home and every apartment building—brings its own set of circumstances. Elementary schools, for example, tend to be smaller and more self-contained, while post-secondary campuses can sprawl out into areas the size of small towns.

That’s where a professional approach can help—not only ensuring the best return on your investment in a CCTV system, but helping your school walk that fine line between security and privacy.

For more information on video surveillance, visit https://abcsecurity.ca/products-category/video-surveillance/ or call 416-614-7777 to speak to an expert at ABC.

Now that another National Access Awareness Week has come and gone (May 28 to June 3, in case you missed it), there’s a temptation to pat oneself on the back and shove the topic aside until next year. But creating accessible spaces takes a larger commitment—whether it means small changes like upgrading your business with automatic doors and wheelchair ramps, or going the extra mile to make individuals with disabilities feel welcome.

The state of accessibility in Toronto

 
In Canada it’s estimated that around 3.8 million adults are living with some form of disability. A significant share of those people live and work in high-density areas like Toronto, where accessibility issues tend to get more press and attention.

According to users of AccessNow, an app that maps out the accessibility of locations worldwide, so far there are approximately 1,500 fully accessible businesses and other facilities in Toronto. But nearly 1,000 other pinned locations fall short as inaccessible or only partially accessible.

AccessNow map of accessibility in Toronto

A map of accessibility in Toronto, as seen by users of the AccessNow app

What qualifies a location as accessible? For users of AccessNow in Toronto, “automatic doors” is one of the most popular tags. It’s also one of the accessibility design guidelines released by the City of Toronto for public buildings and institutions. Mississauga released its own set of guidelines called the Facility Accessibility Design Standards.

More recently, legislation has been pushing businesses in Toronto and throughout the province to improve access for customers and employees.

But the reality is that becoming compliant hasn’t been a smooth process. In part because the rules are complex, and also because they’re being implemented in waves.

there’s a strong business case to be made for accessibility

Planning for the future

 
Rules aside, there’s a strong business case to be made for accessibility. After all, removing barriers to your business is only going to open it up to more customers. And it wouldn’t hurt to gain positive exposure on sites like AccessTO and AccessNow, which will only become more popular.

The Forward Movement is pushing to change the way disability and accessibility are viewed in Ontario

Consider, too, the link between age and disability. According to a Stats Can survey from 2012, the overall rate of disability for Canadians aged 15 to 24 is 4.4%, while among those 65 and older it jumps to 33.2%.

That’s a significant share of the population that can benefit from automatic doors and barrier-free access. Especially as Canada’s demographic makeup changes and the share of seniors rises (the most recent census shows that seniors outranked children for the first time ever in Canada).

The Ontario Government also projects that by 2031, more than 6 million Ontarians will either be living with a disability or be 55 years of age or older. That share of the population will account for 40% of all income in the province.

Too large a number for any business to ignore.

How automatic doors can help

 
It’s easy to think of automatic doors as a solution solely for individuals with disabilities. But they make life easier for anyone who might struggle with access to a building or washroom, and even for those who simply prefer the convenience offered by automatic doors (in fact, research by the AAADM shows that 98.9% of consumers prefer automatic doors).

If you’re thinking of upgrading your business or facility, look beyond the front entrance for ways to improve accessibility. For example, as of 2015, barrier-free and universal washrooms—mandated for public areas of most buildings in Ontario—require power door operators for access (along with a host of other standards set out in the province’s Building Code).

For more tips on creating accessible washrooms and spaces, check out AccessTO, a non-profit organization working towards a barrier-free Toronto.

Tips for buying automatic doors

Globally, the demand for automatic doors is also on the rise. A report from Big Market Research puts the compound annual growth rate (CAGR) of the market at 5.71% between 2016 and 2020.

But why wait to upgrade?

In honour of National Access Awareness Week, here’s a list of things to look for when buying automatic doors:

1. Suitability to your application

 
Not all automatic doors are suited to all environments. High-traffic areas like shopping malls and hospitals may require heavy doors that are subjected to frequent usage. In cases like these you’ll need a door opener that won’t quit, even when things get tough.

Some door openers perform well even in harsh weather conditions like heavy wind, while others offer quiet operation.

If safety is a top priority, you may want to consider an opener with built-in error monitoring, or advanced sensors for better detection of people in the path of closing doors.

Likewise, if design is important, look for a less obtrusive option such as an overhead concealed configuration.

2. Sliding or swinging doors

 
Determining where and how the doors will be used can also help you decide which opening function works best. The two most popular types of automatic doors today are sliding and swinging.

Sliding doors usually function via sensor, which provides a more seamless experience for users. The horizontal opening motion of these automatic doors makes them a better fit for tight spaces.

Swinging doors sometimes also use a sensor, but more commonly work with a push plate or button. They can also function as a hybrid automatic and manual door opening solution, which adds a level of versatility.

As an added benefit, the ease of converting manual swinging doors to an automatic solution is attractive for those looking to keep costs down.

3. Trusted manufacturer

 
With the safety of your customers or the general public at stake, you want to be sure you’re getting high-quality automatic doors with reliable performance. Many products today can be retrofitted to manual doors for a more cost-effective solution, so you don’t have to sacrifice on quality.

Besam SW200i automatic door operator

Designed to seamlessly handle the many unforeseen conditions that exist in buildings (including wind or stack pressure), the Besam SW200i is a field-adaptable, low-profile operator that can be easily installed in new construction applications or retrofitted to most swing doors.

Look for reputable manufacturers that stand by their products. At ABC we carry automatic door opening solutions from brands such as Besam, Norton, Entrematic (formerly Hunter) and Camden Controls. We supply, install and maintain these products, so we’ve seen how they perform over time, and how well they work for our customers.

4. Energy efficiency

 
Many automatic doors available today come with energy-saving features. The goal might be the same but the technology varies—from low-energy operators and doors that self-generate enough power to charge the battery for 12 years, to advanced sensors that speed up door closing times and reduce lost airflow.

When you consider how many times a set of doors can operate in a single day, it’s easy to see how every eco-friendly innovation can add up to savings in the long run.

5. Don’t forget support and maintenance

 
As with any electromechanical device, even the most durable automatic door operator can wear down over time. Regular maintenance will keep your automatic doors performing at their best—that means they not only work at peak efficiency, they operate safely too.

If you choose a quality product and service partner, maintenance needs should be minimal. Look for a service provider with verifiable credentials such as certifications from industry bodies like AAADM (The American Association of Automatic Door Manufacturers).

A reputable service provider should also have an inspection checklist that covers both the electronic and mechanical components of your automatic doors.

Taking the next step

Considering automatic doors for your business or building? Talk to the experts at ABC Security. As providers of complete door opening solutions, we can supply, install and maintain everything you need for your entrance or barrier-free washroom.

If you’ve ever shopped for residential or commercial locks then you’ve probably heard the term “high-security.” You might have even dismissed it as industry jargon or a marketing buzzword. But high-security locks actually earn that title with their superior performance in a number of important areas—making life easier for you and tougher for criminals.

To cut through the confusion, we’ve compiled a list of the biggest differences between standard and high-security locks. Hopefully you’ll see that “high security” is more than ad speak. It could be the difference between staying well protected and suffering a break-in.

1. Pick and Drill Resistant

 
One of the biggest weaknesses of standard locks is their vulnerability to picking and drilling. These products feature standard pin-and-tumbler locks, which are susceptible to “bumping”, a common form of lock picking where a special key is used to manipulate the lock pins into opening briefly.

Would-be thieves have a variety of tools and techniques at their disposal (bumper keys, for example), but most will quickly move on after encountering a roadblock.

Still, lock manufacturers always have to stay at least one step ahead.

Their solution? High-security locks with pick- and drill-resistant key cylinders. These products have hardened steel inserts, sidebars, rotating pins and other features that are specially designed to resist break-and-entering attempts such as bumping attacks.

Overcoming a high-security lock is so difficult that it’s deemed not worth the time and effort.

Although high-security locks aren’t impenetrable, they withstand manipulation and forced entry attempts much better than traditional locks. The label of “high security” means that the lock is able to resist an unauthorized entry attempt for a certain amount of time (standardized by testing bodies like ANSI and UL).

In other words, overcoming a high-security lock is so difficult that it’s deemed not worth the time and effort.

2. Heavy Duty Hardware

 
Certain environments demand extra protection, and not just from criminals. Areas subject to high traffic or tough physical conditions can see added strain placed on locks, so standard-grade hardware often won’t be up for the job.

Instead, look for heavy-duty architectural grade solutions. These locks are designed to maintain their superior level of security even under difficult conditions or extensive use.

Yale 5400LN High-Security Lever Lock

The Yale 5400LN Series heavy-duty cylindrical lockset with rugged design and Grade 1 security.

Among other things, they can be fire-rated, certified against windstorms and come with heavy-duty hardware such as stainless steel throws and heavy-gauge steel locking mechanisms to resist sawing and crowbar attacks.

3. Security Layering

 
Reaching a state of high security goes beyond physical measures like mechanical or electrical locks. It often means applying multiple layers of security, including access control, video surveillance, intrusion alarms and software.

It helps that many products available today offer a high level of compatibility

With proper planning and support, these components work together to protect even the most security sensitive environments.

It helps that many products available today offer a high level of compatibility, and retrofitting is easier and less expensive than ever before, especially with the growth of wireless solutions. That gives you more flexibility in how you build your security system.

But more importantly it means high security doesn’t necessarily have to mean high costs or high maintenance.

4. No Unauthorized Copying of Keys

 
A copied key can render even the most advanced locking system useless. That’s why manufacturers like Medeco have taken steps to prevent unauthorized duplication of keys.

Medeco’s key control system enables special restrictions so only approved service providers can copy a key. For an added layer of security, these keys come with unique angle cuts that require a special key cutting machine.

Medeco Rim and Mortise lock cylinder

Medeco® Rim and Mortise cylinders provide patented key control and UL437 Physical Security for drill and pick resistance.

Many high-security locks come with similar protections against unauthorized copying of keys. For commercial properties, which tend to have many more keys in circulation than residences, that provides extra peace of mind.

What Else to Look Out for?

High-security locks come in mechanical and electronic formats, with all kinds of locking mechanisms and features. If you’re not sure which product is right for your property, try checking specs for a more accurate comparison. Here are some of the most common in the field of high security locks:

  • ANSI lock grades range from 3 (on the less secure side) to 1 (the most secure). Look for a Grade 1 Certified lock if you want a high-security solution for your commercial or industrial property, especially if it has high traffic or security concerns. A Grade 2 lock offers high security for residences, but would only be appropriate for light needs in a commercial setting.
  • UL 437 is a rating from the Underwriters Laboratories that you’ll find on many high-security locks. It defines certain criteria for keyed locks in categories such as resistance to lock picking and drilling, durability and more.

 

Of course, you can also contact an expert for more advice. At ABC Security we have a wide selection of high-security locks from trusted manufacturers such as Medeco, Yale, Arrow and Sargent.

More importantly, we’ll help you find the right solution for your environment—whether it means tightening up security at home or protecting your facility against the most advanced physical security threats known today. Contact us to learn more.

For managers of multi-family properties such as apartments and condos, there’s no such thing as a day off. Balancing the security of residents and facilities with access convenience is a full-time job—and sometimes a thankless one.

In honour of Family Day (coming up on February 20 in Ontario), we’ll look at how modern multi-family locking and access control solutions can make life at least a little bit easier for these unsung heroes.

1. Increase Resident Safety and Security

 
Security sits top of mind for most residential property managers, and for good reason. Not only does a secure property benefit current residents and guests, it helps attract future tenants, lower insurance costs and mitigate risk.

The challenge lies in how to boost security in the most cost-effective and future-proof way. No easy feat.

Fortunately, modern access control solutions from the likes of Yale deliver the best of both worlds. With wireless cloud-based systems, you can quickly and easily upgrade security across your entire facility without costly integrations or retrofits.

Yale Multi-Family Lock and Access Control Products

Yale Multi-Family Lock Solutions include Accentra software, Credential Updater and nexTouch Keypad Lock

The most popular features of today’s multi-family access control solutions include:

  • Keyless entry
  • Lock audit trails stored on the credential
  • Role-based access rights (residents, visitors and staff)
  • High-security lock hardware (electronic deadbolts, cylindrical locks)
  • Encrypted cloud-based storage of data
  • Privacy buttons to prevent unwanted access from the outside
  • Ability to revoke user access remotely, in real time

With Yale’s multi-family lock solutions you can control access to exterior doors, common areas and individual residences. For residents, the added sense of security comes with convenience thanks to a single credential to access each area.

2. Reduce Maintenance Costs

 
The next-generation technology in these products is also designed to cut operating costs by helping you manage security more efficiently. On the hardware side, tamper-proof and weather-resistant lock components bring longevity and reliability, with convenient retrofit options.

Among other things, today’s multi-family access control solutions let you stop paying for:

  • Rekeying locks and replacing lost keys
  • Maintaining complex IT equipment
  • Running wires for installation
  • Handling late-night lockouts or emergency access needs
  • Onsite servers and data storage systems

The heightened security and remote management capabilities also reduce your reliance on security personnel.

3. Control Access from Wherever You Are

 
The heart of Yale’s lineup of multi-family lock solutions is Accentra™, a cloud-based software that enables remote access management for multiple sites. Imagine being able to grant or revoke building access any time, from anywhere (poolside included). Or having the power to remotely distribute a one-time PIN when a tenant loses their access credential at 2am.

Using your smartphone or another internet-connected device, you can manage access to exterior doors, common areas and residential units.

Accentra™ integrates with your facility’s locks for real-time communication and management within a user-friendly interface. Using your smartphone or another internet-connected device, you can manage access to exterior doors, common areas and residential units.

The software also integrates with Yale’s Credential Updater, so you can view audit trails from individual credentials, activate new credentials and more.

4. Manage Delinquent Tenants

 
In a perfect world, rent would always be paid on time and residents and property managers would live together in harmony. Reality, however, tends to play out differently.

Technology to the rescue.

With the evolution of multi-family access control, technology is simplifying an unpleasant part of the job for property managers and owners. Yale’s series of multi-family solutions includes the ability revoke access to common areas until residents have paid their outstanding rent—a simple, efficient way to resolve issues of non-payment while keeping the peace.

Yale access control

Once payment has been received, restoring access is quick and easy thanks to the credential updater.

5. Stay Flexible, Stay Secure

 
Whether it means adapting to new accessibility laws, integrating with complementary solutions or expanding the scale of the system, you want to know that the access control solution you choose is going to bring value for many years to come.

Yale’s multi-family locks let you manage access to your property your way—today and in the future

Put simply, the rapid pace of change in technology demands flexibility. That’s where scalable and expandable access control solutions can make life easier for managers of multi-family properties such as apartments and condominiums.

This flexibility not only leads to greater longevity, it gives property managers and owners peace of mind knowing that the security and access solutions they implement can adapt to new requirements.

Yale’s multi-family locks let you manage access to your property your way—today and in the future. Industry-leading electronic and mechanical solutions make integrations easier than ever, while modern wireless components enable quick, painless expansions.

 

Whether you’re responsible for one property or many, dozens of residents or hundreds, chances are you’re due for a much-needed day off.

So here’s hoping this Family Day is a relaxing one for you. And if you aren’t already taking advantage of a multi-family lock solution, we’d love to introduce you to some exciting new products.

They might just make your life a whole lot easier.

To discuss your needs with an ABC Security expert, call or contact us online today.

As parking lots and garages overflow in the lead up to Christmas, many retailers, facility managers and security personnel are turning their focus inside to combat holiday shrink from activities like shoplifting and return fraud.

But it’s also a good time to re-examine the security of your parking facility—specifically whether you’re doing enough to protect customers, staff, guests and property.

Big Security Concerns

 
South of the border, Wal-Mart’s struggles with parking lot crime have been well documented. In fact, security is such an issue that labour activists are now pressuring the retail giant to make its stores and parking lots safer. It’s estimated that hundreds of thousands of petty crimes occurred at Wal-Marts this year, in addition to an average of one violent crime per day.

This problem isn’t unique to one location or even one company. But the fact that more crimes are occurring at Wal-Marts than similar retailers shows that every environment presents its own unique security challenges.

So what can you do to improve your parking lot’s security and avoid the kind of bad press faced by Wal-Mart?

Video Surveillance: The Right Way

 
According to a study on parking preferences, security outweighed location convenience when deciding where to park. In particular, respondents valued security measures like visible surveillance cameras, proper lighting and intercoms to connect with attendants.

Implementing an effective video surveillance solution in your parking facility requires the right products and the right placement.

Well-placed cameras not only deter crimes and aid in apprehension, they provide a sense of security for customers and employees.

From a practical point-of-view, achieving that optimal positioning of your surveillance equipment is important for preventing glare from the sun or from your facility’s lighting. In an effort to create a safe, well-lit space, some facility managers can become overzealous with lighting and end up compromising security by degrading their surveillance video.

That’s why lighting and video surveillance play such an interconnected role in parking lot security.

Low Light? No Light? No Problem

 
Of course, modern security cameras make it possible to capture clear video even in very low light. This is particularly useful in parking lots and garages due to the many physical obstacles and architectural features that create shadows.

During the holidays this can be compounded by decorations and seasonal displays, especially at large shopping centers. If you plan to deck out your facility this holiday season, remember to do a live check of your surveillance feed to make sure there are no obstructions.

Working Hard Day and Night

 
Not all outdoor cameras are equipped to handle low-light, so be sure to look for products with day and night functionality and features like built-in IR illuminators and an auto-iris lens to automatically adjust to changing light conditions. These specialized features ensure that you’re getting picture with high clarity and contrast, 24 hours a day.

VIVOTEK IR smart focus license plate security camera

The VIVOTEK IP8372 5MP 30M IR Smart Focus System IP67 Network Bullet Camera. An all-in-one network camera for detailed surveillance in outdoor environments.

When facial recognition isn’t enough, a license plate camera can provide the missing intelligence needed to apprehend a criminal. These security cameras are specially designed to capture license plates in sharp detail, even at speeds over 100 mph and from hundreds of meters away.

They can also be useful in detecting parking-lot hit and runs, or to capture anyone trying to skip out on paying for parking.

If you decide your parking lot could benefit from license plate recognition capabilities, it’s important to choose a camera capable of performing well in your environment. Some features to look out for include:

  • Weather-proof or weather-resistant housing
  • Minimum IP66 rating
  • Day and night performance
  • IR-cut filter and IR illuminators
  • Wide dynamic range (WDR) enhancement for clear picture even in extremely bright dark conditions
  • Open-source software to allow interoperability with other security components
  • High-contrast and clarity imaging for precise picture
  • Built-in heater and fan to enhance performance in extreme weather

What Else Can You Do?

 
Many factors go into making a parking lot or garage secure beyond installing surveillance cameras. You can take several simple but important steps to make your facility more secure this holiday season:

  • Stay on top of maintenance to create the impression of care and to deter would-be criminals; graffiti that’s been there for a long time is just one telltale sign of neglect
  • Implement panic buttons or intercoms to give people access to live help
  • Remind customers and guests about not leaving valuables in their vehicle, especially during the busy holiday shopping season when they’re more likely to let their guard down
  • Maintain high visibility with proper lighting; this means not just installing enough lights, but positioning them strategically to reduce shadows
  • Don’t allow landscaping features to reduce visibility or provide cover for criminals
  • Clearly advertise your security efforts with visible surveillance cameras and supporting signs
  • Avoid excessively bright lighting that could compromise the integrity of surveillance video

For customized advice tailored to your facility, contact an ABC Security representative today. We supply, install and maintain a wide range of products to help you increase security and reduce liability.

The growing scale and sophistication of retail thefts is putting pressure on stores to boost their loss prevention efforts. That’s according to a new survey by the National Retail Federation, which asked respondents about their experiences with organized retail crime (ORC).

Of the retailers surveyed, 100% reported having been victimized by ORC. This growing phenomenon covers a wide range of crimes including shoplifting, warehouse thefts, false returns and the manipulation of gift card programs.

…organized retail crime is now the leading cause of retail shrinkage, moving ahead of employee thefts.

As opposed to small-scale thefts by individuals and employees, these larger criminal activities are carried out by coordinated groups of thieves. In fact, organized retail crime is now the leading cause of retail shrinkage, moving ahead of employee thefts.

inside a retail store

As NRF suggests, proper employee training is one of the best loss prevention strategies retailers can use. Employees should know how to identify and report potential crimes.

The survey comes just a few weeks ahead of the biggest retail season of the year, including Black Friday in the US.

Great Sales Expectations?

 
Retail spending forecasts for this holiday season are positive, but much more so on the digital side. For the retail sector as a whole, sales in November and December are expected to increase 3.6% over 2015 (those numbers exclude spending related to automobiles, gas and restaurants).

Still, although physical stores are expected to see just modest increases over 2015—3.3%, according to the International Council of Shopping Centers—their loss prevention measures will be put to the test during what is traditionally the busiest time of year for retail shrinkage.

Types of Retail Shrinkage

 
According to the NRF’s survey, organized retail theft can happen at any point during the lifecycle of a product. Here are some of the most common forms of retail shrinkage to be on the lookout for in 2016:

  • Gift Card Scams – These occur when thieves return stolen items for store credit, most often a gift card. Thieves can then resell those cards online through secondary-market websites.
  • Shoplifting – Designer clothing, high-end handbags, electronics and children’s toys are some of the most popular shoplifting targets. When criminals work together, such as in coordinated shoplifting attacks, the losses are even greater.
  • E-fencing – This newer form of crime refers to sales of stolen goods online, including on classifieds or auction websites.
  • Cargo Theft – These organized thefts occur before products even reach the store, for example from the warehouse or even in the form of a truck hijacking.

…retailers will have to be extra vigilant during the busy shopping season

Stepping Up Against Organized Retail Crime

 
Projections from Checkpoint Systems, a provider of specialty label and packaging solutions, have US retail shrinkage in the fourth quarter of 2016 nearly doubling that of the previous two quarters. In other words, retailers will have to be extra vigilant during the busy shopping season.

The NRF recommends that retailers take the following steps to improve their loss prevention results at their stores, especially against organized retail crime:

  • Invest in proper training of employees so they understand how to recognize and report potential crimes. This includes temporary staff brought on to help with the seasonal rush;
  • Install video surveillance systems with analytics capabilities;
  • Equip products with censors or other individual safeguards (such as the LCBO’s investment in bottle locks with microchips to prevent thefts of spirits).

Other steps you can take to boost retail security include organizing your store’s layout to prevent blind spots and keeping the most valuable or targeted products closest to checkout.

axis surveillance kits for small business

AXIS M10 video surveillance kits are designed specifically to support the loss prevention efforts of small and medium-size businesses, including retailers.

A locking cabinet can allow you to display your product while keeping it well protected. For added security and accountability you can install cabinet locks that come with event auditing and integrate with an access control system.

How We Can Help

 
There’s no denying that organized retail crime is becoming more sophisticated and more common. But that just means retailers have to be more creative in their approaches to stop it.

From small business surveillance kits and showcase locks to exit alarms and wireless security systems, our retail loss prevention products are designed help your store fight back against shrinkage all-year round.

Contact ABC Security to learn more about our lineup of effective, scalable and user-friendly products from the most trusted names in retail security.

As Toronto’s booming real-estate market pushes more people toward high-rise living, condo security is becoming a stronger point of interest for residents and building managers. It’s also something we have lots of experience with at ABC Security.

We recently designed and implemented a custom access control solution at a high-end condominium complex in downtown Toronto. Although condo security was a top priority, the solution had to complement the building’s upscale aesthetic, provide convenient access for residents and guests, and make life easier for security staff.

This is the story of how we accomplished that.

installation plans for Mircom intercom installation

Installation plans for the Mircom TX3 Touch intercom system. Positioning was considered carefully for optimal user friendliness.

The Client

Since its inception in 1968 as a service provider for Tridel, DEL Property Management has grown into a leading manager of condominium houses across the Greater Toronto Area. Today, DEL manages more than 62,000 condo units for multiple builders.

The Challenge

DEL prides itself on providing a high level of service to community residents. That includes robust security and the convenience afforded by today’s most advanced access control solutions.

At one of the company’s properties, a three-tower condominium complex in downtown Toronto, management decided it was time to upgrade the existing visitor intercom system from the electronic scrolling directory format to a fully interactive networked touchscreen system.

The biggest challenge came in the high degree of customization required—something that ultimately led to ABC being awarded the contract.

The Solution

Not only did the project call for a full panel replacement and upgrade, but also a complete renovation of the existing wall surfaces to accommodate the new build-out kiosk that would house the touchscreen intercom units.

A visual mockup shows the Mircom system's positioning within the condo's front entryway.

A visual mockup shows the Mircom system’s positioning within the condo’s front entryway.

This highly customized solution included relocating the existing card readers into the new touch enclosures, installing video security cameras inside the enclosures and networking all three entrances for centralized control and management via the software located at the centralized security office.

We executed the project entirely in-house with our internal resources; no sub-contractors were brought in for any portion. As a result we were able to pass along additional cost savings to the client.

From wall modification to systems integration, custom kiosk enclosure design to the final finish work (drywall, patch, custom stainless steel plating, paint and more), this project demonstrates our ability to provide custom engineered solutions.

Products Used on This Project

We carefully chose each system component to meet the specialized requirements of the client and allow for user-friendly management.

Products featured in this project include the Mircom TX3 Touch-F22 telephone access system; HID card reader; and WatchNet 8 Channel PoE NVR.

Products featured in this project include the Mircom TX3 Touch-F22 telephone access system; HID card reader; and WatchNet 8 Channel PoE NVR.

Feedback from the Client

The client is very happy with the finished results, and we are proud to have received approvals for additional security-system work in the same building.

To the sci-fi enthusiast, retinal scanners and fingerprint sensors are nothing new. In fact they’ve been around for decades, first used as a form of physical access control by the FBI in the 1970s. Since then widespread adoption has been a slow, sometimes fragile process.

According to a new report, that’s about to change.

The report, conducted by Grand View Research, looks at the fingerprint access control market with an eye to the future. In 2015, the US market was estimated to be worth USD 2.84 billion. Ten years from now that number will likely reach USD 11.88 billion, according to projections.

But it won’t be smooth sailing if recent consumer surveys are any indication. According to YouGov’s “Study on Authentication Methods on the Internet: Passwords or Biometry?” 58% of respondents prefer passwords as a method of accessing the internet. Only 10% favoured fingerprint sensors, while even fewer, 2%, chose voice recognition and facial recognition.

fingerprint authentication scan closeup

That’s in spite of increased concerns over online hacks and data breaches. Not to mention the difficulty of generating, remembering and safeguarding secure passwords for every account.

So how might physical access control evolve during those years? And how long will it take before biometrics like fingerprint scanners become the dominant form of access?

Government and enterprises have so far led demand, but the consumer and commercial markets will catch up

 
Not surprisingly, the market study by Grand View Research found that governments have been the earliest adopters of fingerprint access control systems. The security-sensitive nature of their work environments, coupled with external threats like terrorism, has driven the push toward biometric door locks and authentication methods.

These have proven not only more secure forms of physical access control, say the authors, but more convenient too.

Likewise, to meet its high-security needs, the banking, financial services and insurance (BFSI) sector is already increasing its use of fingerprint authentication for access entry systems. By 2024 it will make up a significant proportion of the overall market, according to the report.

In the next few years, it’s expected that consumer and healthcare segments will drive the demand for fingerprint access control, helping turn it into a mainstream technology. We’ve already seen examples of biometric authentication used in smartphones and banking apps. Going forward, that’s likely to increase with growing demand for more advanced and easier to manage security.

Part of the delay could also be due to misconceptions about biometrics. Consumers are still understandably weary of a technology they’ve seen exploited in movies and on TV.

As with most forms of technology—security or otherwise—cost is a major factor in adoption.

Declining prices and the spread of access control and security technology should make it more appealing to other markets

 
Though gradual, there has already been a shift toward affordability in the fingerprint access control market. This, according to Grand View Research, has increased demand for the technology across the world.

…capacitive fingerprint sensors offer a more cost-efficient solution than optical sensors—the dominant form today.

The trend isn’t unique to biometrics. Access control systems and security products in general are becoming more affordable as the technology behind them becomes more prevalent and competition between vendors grows.

Even within the category of fingerprint access control, the type of technology used can impact price. As noted in the report, capacitive fingerprint sensors offer a more cost-efficient solution than optical sensors—the dominant form today.

Smartphone makers Samsung and Apple have already been incorporating capacitive sensors into their products for some time. As opposed to optical sensors, which detect fingerprints using a special light, capacitive systems employ capacitors that emit a small electrical current to distinguish between peaks and valleys of the fingerprint.

By removing one of the biggest barriers to adopting biometric access control, the industry can help client organizations of all shapes and sizes increase security, without spending a fortune.

Back to the present

 
Although the future of access control looks bright, you might not be ready to make the switch to fingerprint sensors or facial recognition just yet.

Fortunately you don’t have to wait until 2024 to improve your facility’s access control system. We supply and install a wide range of advanced products by the industry’s most innovative brands–from wireless entry systems with data encryption and real-time door monitoring, to event auditing and the ability to create set access schedules by user.

Contact an ABC Security representative today for more information on access control products, installation services, retrofitting options and more.

When deployed in the right setting, with the right supporting technology, a PTZ security camera can make a valuable addition to an existing video surveillance system. But as with any area of physical security, choosing the right product means weighing a wide variety of factors—from cost and ease of installation to the unique conditions and threat level of the environment.

If you’re thinking of integrating PTZ cameras into your facility’s security system, the following questions can make your decision a little easier.

How large is the surveillance area?

Arguably the biggest draw of PTZ cameras is their ability to patrol vast areas, thanks to their controllable field of vision. Through manual or automated operation, the camera can rotate 360 degrees and tilt up to 220 degrees to let you see what might take a series of cameras to capture. This makes them better suited to large open spaces such as shopping malls, major transportation hubs and parking lots.

WatchNet MPIX-21MP 2.1 Megapixel 20X Optical PTZ IP Camera

Products such as the WatchNet MPIX-21MP 2.1 Megapixel 20X Optical PTZ IP Camera come with a range of convenient features, including pre-set tours and patterns that make it easier to monitor large areas

Some more advanced solutions also enable programmable tours, where the PTZ camera follows a pre-determined course to reduce the need for manual surveillance. Similarly, auto-tracking functionality in PTZ cameras by Axis and other top manufacturers will automatically pick out and follow a moving surveillance target such as a person or vehicle.

PTZ cameras are often used to augment a system of fixed cameras, where full coverage has already been achieved

In years past, this level of functionality was possible only through the use of multiple cameras—the first, a fixed camera, would detect a subject, then signal the PTZ camera through an analogue feed to initiate tracking. But intelligent new features like video analytics are making it easier and more cost-effective to surveil large, security-sensitive areas than ever before.

What kind of surveillance system do you already have in place?

On the negative side, when a PTZ security camera is tracking or zoomed in on a particular area, it creates a surveillance blind-spot. That’s why PTZ cameras are often used to augment a system of fixed cameras, where full coverage has already been achieved. When there’s a need to focus on a region of interest, the PTZ camera will enable more agile coverage while letting you capture important information such as a license plate number or facial details.

If your facility already has an adequate video surveillance system in place, a PTZ security camera can make it more robust and more flexible. Just be wary of using these cameras as a stand-alone solution.

vivotek ip8372 network bullet camera with ptz

The VIVOTEK IP8372 5MP 30M IR Smart Focus System IP67 Network Bullet Camera. With a few clicks of a mouse, users can zoom in and focus on a region of interest thanks to ePTZ functionality.

 

How big is your budget?

The higher cost of PTZ cameras, coupled with their advanced detection capabilities, generally makes them a poor fit for small businesses or any application where a simple solution will do. In these cases a well-positioned fixed security camera with HD video may be the best bet, especially given the lower price point. Modern megapixel security cameras provide relatively wide coverage, with high resolution and digital zoom capabilities for reliable picture.

That being said, larger surveillance areas can save money by using a single PTZ camera in place of multiple fixed cameras, so it’s important to factor in the unique conditions of your facility.

An on-site assessment by a physical security specialist can ensure that you’re getting the highest level of protection, at a cost that fits your budget. Not only will this help you avoid unnecessary costs on equipment your facility doesn’t need, it will identify the ideal placements of your cameras for maximum coverage, security and value.

 

For help determining whether your facility could benefit from a PTZ security camera or to schedule an on-site assessment, contact us today. We have many years of experience supplying, installing and maintaining a wide variety of PTZ cameras and other video surveillance equipment from the most trusted manufacturers in the industry.

If your store is finding it harder and harder to account for inventory, it could be part of a larger criminal trend that’s cutting into the bottom line for businesses across the retail industry. According to a new report by the National Retail Federation (NRF), retail inventory shrinkage hit $45.2 billion in 2015—a jump of $1.2 billion over the previous year.

The total figure, which represents about 1.38% of sales for retailers, is attributed to multiple sources. The most significant of those is shoplifting, amounting to an average loss of $377 per incident. That’s an increase of nearly $60 from 2014.

Highlights from the Report:

 

  • On average, inventory shrink accounted for 1.38% of sales ($45.2 billion) in 2015
  • Shoplifting was the biggest cause of retail loss, at 39% of all incidents
  • Jewelry stores experienced very high losses per incident
  • Nearly 50% of retailers reported higher inventory shrink in 2015 over 2014

Part of the issue, according to the NRF, is the growing complexity of loss prevention as the overall retail landscape continues to evolve. As loss prevention techniques and technology advance, criminals are finding new ways to exploit vulnerabilities.

The report also highlights a spending freeze on loss prevention, even as 47% of retailers surveyed reported higher levels of inventory shrink in 2015. Year-over-year, retailers have been reluctant to keep their loss prevention budget in step with sales numbers.

A Mixed Bag for Retailers

 

But the news isn’t all negative. Although the total number of reported employee theft incidents increased in 2015, the average loss value of those incidents decreased from $1,546.83 to $1,233.77. Likewise, employee prosecutions and terminations were down, according to the NRF.

These findings are consistent with the Annual Retail Theft Survey by Jack L. Hayes International. According to the 28th edition of the annual survey, which gathered responses from 25 major retailers with more than 20,000 stores, apprehensions of shoplifters and dishonest employees has increased in 9 of the past 10 years.

the NRF continues to encourage its members to improve their loss prevention efforts, such as investing in more sophisticated retail security systems

Of those companies surveyed, 60% reported an increase in retail inventory shrinkage in 2015. One result of the increase in shoplifting and employee theft incidents is that consumers are being asked to pay higher prices—something that’s hurting the bottom line for retailers, according to the report’s authors.

On a positive note, the total recovery dollars from apprehended shoplifters and dishonest employees rose by 1.2% from the previous year.

It’s difficult to draw conclusions from the increase in apprehensions and the value of recovery dollars. But the NRF continues to encourage its members to improve their loss prevention efforts, such as investing in more sophisticated retail security systems and building stronger relationships with law enforcement.

Being Proactive with Retail Loss Prevention

 

Don’t pass along the cost of inventory shrink to your customers. Whether you’re selling the finest jewelry or inexpensive items that make life just a little better, your business can benefit by taking a proactive approach to retail inventory shrinkage.

With in-depth technical expertise and an understanding of the unique challenges facing retailers today, ABC can help you identify the right products for your store—from high-tech security and access systems to video surveillance kits designed specifically for small business. Talk us today to learn more about how we can help or to schedule an on-site assessment of your store.

Often associated with vehicles, keyless door entry is also changing the way we access buildings and interact with public and private spaces. This convenient and time-saving technology isn’t new (relatively speaking), but you might be less familiar with the many features and options available today.

To help you make an informed decision for your building or facility, we’ll take a closer look at keyless entry locks and highlight the top five ways they make life better.

1. Convenience

Convenience is probably the first thing that comes to mind when thinking of keyless entry, but it’s about more than easy access or not having to fumble with keys any more. Keypads and other kinds of electronic door locks are often easy to install and maintain, even allowing retrofitting so you can quickly upgrade from a traditional mechanical door with minimal disruption.

In most cases these keyless entry locks are battery-powered, which eliminates the cost and hassle of routing wiring to the door, as well as preventing access issues from power failures. Battery-life indicators will ensure you’re never locked out, although some keyless entry doors also come with mechanical locks for added convenience.

Although keyless entry is designed to make life easier, its growing popularity has brought a huge range of options and things to consider.

PowerPlex self-powered electronic locks go a step further by harnessing energy from the user. Every turn of the lever generates the power needed to operate the lock, with built-in super capacitors capable of holding a full charge for up to 10 weeks.

Mechanical pushbutton locks offer another form of keyless entry without relying on batteries. Users gain access by entering a universal combination code. This cost-effective solution is easy to manage, though it lacks the versatility of other keyless door locks on the market today.

2. Better Access Control

For more security-sensitive applications or businesses with a high rate of employee turnover, it’s vital to have an access control system that can handle the specific needs of the building and its users. Keyless entry often plays a major role in this area. Mechanical keys can be lost, stolen or copied, but a password protects against this risk (provided it’s well-chosen and changed from time to time).

Some keyless door locks come with built-in access control features, including audit trails, multiple authority levels and the ability to program thousands of unique access codes or multiple schedules to restrict access times for certain users.

adams rite wireless keyless entry lock with aperio technology

The A100 by Adams Rite offers all the benefits of keyless security, along with Aperio™ technology for real-time communication with an access control system

Others, such as the A100 keyless entry control lock by Adams Rite, offer integration with existing access control systems. The use of Aperio™ technology enables real-time wireless communication between the door lock and an online system, making it easy and cost-effective to expand an access control system.

3. Save Time and Money from Re-keying

As some companies know firsthand, the costs of re-keying mechanical locks can add up over time. This is especially true for businesses with high employee turnover, such as grocery stores and big-box retailers.

The turnover, long operating hours and large physical spaces present unique challenges for employers and security staff. Keeping track of physical keys requires extensive oversight and organization—both of which take time and money that could be better spent elsewhere.

With keyless entry locks, adding or revoking access is simple and instant. User-friendly features like multilingual voice guidance for programming and state-of the-art touchscreen technology make it easy to manage a high number of individuals without special tools or technical knowledge. This includes customizing levels and times of access.

4. Refined Styling

As keyless entry technology evolves, so does the visual styling. Many electronic door locks available today come in an attractive package made from durable materials that protect against not only unwanted access, but weather too.

The growing use of touchscreen interfaces in keyless door locks has contributed to the rise in design standards over traditional keypad locks. Their sleek and seamless surface provides a more elegant aesthetic that’s akin to modern devices like smartphones and tablets.

adams rite keyless entry door lock with touchpad

The surface-mounted RITE Touch digital glass door lock by Adams Rite combines elegant aesthetics with the latest touchscreen technology

If you’re considering a keyless door lock for your facility or home, just be sure it’s capable of handling the physical needs of your environment. Some locks are suited to indoor applications only, while others are designed to function under even the harshest weather conditions.

5. Advanced Security

Of course, locks are only as good as the level of security they provide. That holds true for high-tech electronic locks as much as it does for traditional mechanical models.

Keyless door locks are typically compatible with a variety of locking devices, including cylindrical latches, mortises, deadbolts, dead latches and exit devices. To ensure you’re getting the right functionality and level of security for your needs, it’s always best to talk to a specialist.

You can also compare product specs such as the ANSI/BHMA standards for auxiliary locks, which measure durability and security from Grade 1 (the highest) to Grade 3.

Many keyless entry locks also come with added security features, including:

  • Anti-tamper lockout to restrict access after a certain number of failed attempts
  • Adjustable code length
  • Quick lockout option in case of a security concern
  • The ability to delete user codes with a master code
  • Multiple access modes, including PIN followed by card access

Although keyless entry is designed to make life easier, its growing popularity has brought a huge range of options and things to consider. If you’re thinking about upgrading to a keyless door lock, we can help you find the right product for your needs. Contact us today to find out just how easy it is to go keyless.

A new report released this month is forecasting the future of the residential and commercial security markets across the world. According to the authors of the report, the next few years hold a number of positive trends as well as potential challenges to growth—all of which could have major implications for consumers, product manufacturers and service providers.

Some of the main topics covered in the report:

  • Key product manufacturers and innovators
  • Buying criteria for security solutions
  • Top market drivers and challenges
  • A look at the role of commercial security solutions by sector
  • The evolution of smart homes and residential security

So what does the future of residential and commercial security look like?

1. Demand for integrated security solutions will increase

 
One of the most noteworthy trends highlighted in the report is the push toward integrated security solutions. This evolution signals a preference for convenient management of security system features—for homeowners as well as commercial facility managers and security staff.

But it’s also about the demand for improved functionality. Integration enables communication between components—security cameras, access control systems, intrusion detection alarms—for better coverage and a more holistic approach to security.

As mentioned in the report, homeowners and facility mangers worry about integration issues when dealing with stand-alone security solutions.

Improved compatibility between products should eliminate some technical questions. But ultimately it will be up to service providers and product manufacturers to simplify the process of finding the right security solution.

It’s expected that demand for integrated security solutions will inspire manufacturers to make compatibility an even higher priority in the product development process going forward.

2. Declines in pricing will make security solutions more accessible

 
As most homeowners and building owners would likely attest, cost is one of the biggest inhibitors to updating or investing in a security system. Over the next few years, though, that’s expected to change as technology improves and security solutions become more affordable.

The report cites IP security cameras as one example. By transitioning to cloud-based data storage, these cameras reduce reliance on physical storage devices such as local servers.

At the same time, researchers found that many commercial security systems are relying on third-party service providers to send alerts about suspicious activity. In addition to reducing costs and false alarms, this reduces the need for onsite security guards.

3. Uncertainty about how to choose the right security solution will be the biggest obstacle to growth

 
With increased choice and reliance on technology comes increased confusion for consumers. This confusion, according to the report, could pose a threat to growth in the commercial security market.

Part of the challenge is navigating through the long list of features and options offered by modern products, especially those that incorporate advanced technology.

Improved compatibility between products should eliminate some technical questions. But ultimately it will be up to service providers and product manufacturers to simplify the process of finding the right security solution.

At ABC Security that’s something we’ve been working to do for many years. By conducting detailed onsite assessments, we’re able to analyze existing conditions and future goals to customize a security solution for each commercial facility. At the end of the assessment we clearly define that perfect solution and provide a full cost breakdown.

Contact us to schedule an onsite assessment of your facility or to learn more about our expertise in integrated security solutions.

With so many styles and features available, modern intercom systems allow for seamless integration into just about any environment. Making the right choice for your building—whether an apartment, condo, hospital or other facility with access control needs—is easier when you know which questions to ask.

Does your intercom need to be integrated with an access control system?

Today’s intercoms can do more than open the lines of communication—they can open doors (literally) as part of a building’s access control system. Integration enables convenient monitoring and management of who gains entry, reducing the burden on security staff while boosting occupant and visitor peace of mind.

Some intercom systems even serve as a primary access control device. Equipped with a wide range of advanced features, these units can be used to control existing entry systems such as electric door strikes, magnetic locks and door and gate operators. They can also integrate with CCTV cameras to support your video surveillance needs.

If your facility uses an access card system, you may find that an intercom with a built-in card reader offers the best solution by enhancing security while saving space.

To ensure your new intercom can be properly integrated with an access control system, it’s a good idea to speak to a professional first. This will ensure the technologies are compatible and that you’re getting the most out of both systems.

Do you need video capabilities?

For added convenience, control and security, a video intercom is a good option. Some intercom systems on the market today come with a built-in camera to stream video to the suite, letting occupants establish visual identification before deciding whether to provide access.

Wired video intercoms deliver reliable, consistent images and audio free from the kind of interference that can be experienced with wireless models. To get the best picture and performance, look for a model with HD colour video.

Some offer added features such as a pan, zoom and tilt camera, and picture memory capable of storing hundreds of images.

Where will the unit be placed?

One of the more practical questions to consider when choosing an intercom system is where the unit will reside. Fortunately, many systems offer multiple mounting options for convenient installation. The most common of these are flush-mounted, recessed, gooseneck (extending outward at a near-90-degree angle) and standalone kiosk.

Hooded units offer built-in protection from rain, making them a popular choice for outdoor applications such as the entrance to apartment buildings, industrial facilities or gated communities.

Due to their position away from the building, outdoor intercom systems are generally more susceptible to tampering. For these applications you might want to consider added protective features including a rugged enclosure, tamper resistant speaker and provision for a postal lock.

Where space is limited, a specially designed slim intercom system will ensure a good fit while still allowing convenient access to the interface.

Of course, outdoor units also have to perform under a wide variety of lighting and visibility conditions. LCD displays, while ideal for indoor use, aren’t necessarily the best option for outdoor applications, especially where lighting can’t be tightly controlled. In these cases, an electroluminescent (EL) display will provide a consistently high-quality picture.

How many people will it serve?

Right away, the size of your facility will help narrow down the list of potential intercom systems. Some are designed specifically to handle the needs of larger buildings such as high-rise apartments and condominiums, while others work best on a smaller scale.

mircom tx3 flush mount apartment intercom system

The Mircom TX3-Touch-F22 is a flush-mounted intercom system with a 22″ full colour touchscreen display for attractive styling and a seamless user experience.

In addition to comparing the name and access-code capacities of each system, consider the user experience offered. How easy it will be to browse or search for a name? Is information displayed clearly, even for those with poor eyesight?

Asking yourself these kinds of questions will help you choose not only the most appropriate product, but the one that visitors and occupants will find most enjoyable.

Ideally you’ll be able to see the intercom system in action before purchasing it, whether experiencing it firsthand, watching a demo or viewing images of the interface.

What extra features or options do you need?

Beyond a long list of standard features, many of today’s intercom systems come with an impressive array of options and supporting features. These enhance everything from security and convenience to cosmetic concerns such as the style of the screen interface.

Some of the many features you might encounter while comparing intercom systems include:

  • Multi-language support with ability to add translations
  • Hands-free capability
  • Integrated advertising module to generate revenue
  • Programmable welcome message
  • Multiple programming options, including remotely with a phone or computer
  • Configurable themes, screens and layouts for customizable design
  • Network connectivity
  • Panic alarm switches
  • Magnetic tamper switch
  • Email feature for private messages between guests and occupants
  • Elevator restriction capability
  • Help button to activate video instruction

For help finding the right balance between features and cost, you can talk to a product specialist at ABC Security. We’ll guide you through the process by explaining your options and how they match up with the short- and long-term goals you’ve set for your facility.

From simple mechanical components to advanced technologies, modern access control and security systems have maintenance needs that are as diverse as the facilities they serve. What ties them together is the importance of taking a proactive approach to maintenance.

Here’s why it pays to think ahead:

1. Stay informed, stay protected

Nobody wants to be surprised by a malfunctioning automatic door on the busiest shopping day of the year, or by a security camera that failed when it was needed most. Aside from the obvious threats to security and customer convenience, these breakdowns can also increase a facility’s exposure to liability and loss—the cost of which can dwarf even the highest maintenance fees.

In many cases issues develop gradually over time with repeated use. This holds true for mechanical and electronic parts.

Scheduled maintenance of your security or access control system ensures these issues are found and remedied before they turn into something more serious. Or more costly.

2. Maintain peak performance

The rise of energy-efficient access control products shows a change in mindset among facility managers and business owners. Whether the motivation is to save energy or to save money (or both), these products deliver the greatest return on investment when they’re running at peak performance.

Low-energy automatic doors are probably the best-known example. Considering how often a single series of automatic doors can be used in a day—especially in high-traffic buildings such as shopping malls—it’s easy to imagine how individual parts can start to decline in performance over time.

Regular inspections and maintenance ensure everything from the door sensor and motor to the closer and mechanical components are running at their most efficient.

3. Avoid nasty surprises and unnecessary costs

In the face of strict budgets and the unpredictability that comes with managing a facility, scheduled maintenance plans provide a level of cost certainty that’s hard to find elsewhere today.

With regular maintenance you can not only better manage your budget, you can reduce or even eliminate costly emergency service calls.

Maybe most importantly, you get peace of mind knowing that you’ll never have to face lengthy disruptions to security or to the convenience and safety of those using your facility.

4. Protect your investment by getting the most out of your system

Whether your system is simple or complex, new or old, you want to get the most out of it. A well-designed maintenance plan can help you do just that, with the added benefit of highlighting cost-effective improvements along the way for even longer-lasting and more reliable performance.

Related: Not sure whether it’s time upgrade your security system? Click here.

And although scheduled maintenance won’t fix a poor access control or security system, it does provide you with a regular checkup on the health of the system’s components—from hardware and mechanical parts to software and power supply.

This report gives you detailed, objective insight from a qualified technician, so you can make an informed decision about whether to upgrade or simply maintain.

 

Contact ABC today for more information on scheduled maintenance of security and access control systems. From mechanical to electronic, we’ve got you covered.

If there’s one thing that keeps most businesses from updating their physical security system, it’s cost. Or more accurately the perceived cost. When profit margins are thin and budgets are unpredictable, security can take a backseat to more immediate concerns like boosting sales.

But when does the cost of inefficient or outdated security equipment start to outweigh the cost of upgrading? And how do you know which areas offer the best value for your business?

We’ll try to help you answer those questions by highlighting five signs that your security system could be leaving your business vulnerable.

1. High Employee Turnover Means You’re Constantly Paying to Re-key Locks

Larger retailers such as supermarkets and big-box stores face unique security challenges. At the top of that list is high staff turnover, which makes it difficult to control access and manage security efficiently.

When relying on mechanical keys, a business can easily lose track of who has access to what at any given time. Re-keying locks offers a way to restore security, but this is only a temporary solution. And over time, a costly one.

So what options does your business have?

Depending on the size of your business and the nature of its physical security needs, you might find that a keypad or touchscreen lock offers the best solution. The use of access codes eliminates the need for individual keys, and when it’s time to add or delete a user, reprogramming is easy.

“Thirty percent of all burglaries are unlawful entry without force—meaning the thief had a key to gain access.”

Keep in mind that some locks come with a single access code for all users, while others offer up to 1,000 unique codes.

If your business has many employees accessing secure areas every day, a more advanced solution can simplify the process of controlling access and maintaining a high degree of security.

At ABC we provide ways for managers to make instant changes to their key system through an accompanying software program. This includes the ability to quickly and easily remove a key from the system—an ideal solution for businesses facing high rates of turnover.

In addition to eliminating the expense of re-keying locks, these systems can be easily installed through retrofitting and without the need for hardwiring.

As lock manufacturer Medeco points out, “thirty-percent of all burglaries are unlawful entry without force—meaning the thief had a key to gain access.” Beyond the solutions mentioned above, you can also upgrade your business security system by restricting key duplication without proper permission.

This is all part of Medeco’s key control system, which we’re proud to offer at ABC.

2. Retail Shrinkage Is Keeping Your Business from Growing

Retail shrinkage from staff thefts, fraud and shoplifting can take its toll on any business, but especially smaller retailers without the means to cover the losses. Although the threat of failure might seem like a strong motivation to upgrade a business security system, some retailers overlook the true impact of shrinkage until it’s too late. Or they believe the cost of upgrading will outweigh the money saved.

“Retailers lose more than $44 billion annually due to inventory theft.” (source)

This short-sighted approach only leaves them vulnerable to further loss.

If shrinkage is taking its toll on your business, take comfort in knowing there are a number of simple upgrades and cost-effective retrofits that can help.

From eCylinders and wireless cabinet locks with audit trails, to video surveillance kits for small and medium-sized businesses, our physical security products are scalable, user-friendly and easy-to-install. They also mitigate your exposure to risk and help you comply with building and fire code regulations.

3. False Alarms Are a Common Occurrence

At best, false alarms are a nuisance. At worst, they can compromise the security of your business over time. False-alarm triggers range from inadequate employee training to errant branches.

If the solution to your problem requires more than a little yard work, you may want to consider an upgrade. With outdated technology such as analog signals used in old motion detectors, false alarms are more likely due to the lower signal quality. Put simply, the system has a hard time separating true security threats from minor disturbances.

Digital motion detectors combat this problem by removing saturation and noise from the signal. However, not all motion detectors branded as “digital” are created equal. Some still use an analog amplifier prior to the digital processing stage, causing data to be lost along the way.

On the other end of the spectrum, Paradox equips its line of motion detectors with a digital amplifier and processor, not to mention a few other innovative features for more reliable security. The result? Higher accuracy and fewer false alarms.

4. Insurance Is Getting Expensive

Much like having a clean driving record, improving the safety and security of your business can help you cut insurance costs. High premiums might be an indicator that your business suffers from unusually high exposure to risk, or that your security system isn’t up to par.

Installing a brand new intrusion detection or video surveillance system won’t guarantee lower rates, but most insurers will recognize your commitment to lowering risk by providing a discount.

Before you invest in a new business security system, it’s a good idea talk to your insurance provider.

5. Your Current System Is High Maintenance

Knowing when to cut your losses on an old and inefficient business security system can be tough, especially after years of faithful service. If you find yourself investing more and more into maintenance, that time could be now.

Fortunately many modern solutions are not only easy to install and use, they’re durable and low maintenance too. Switching to drill- and pick-resistant locks, for example, can save your business money on repair and replacement, while upgrading to vandal-proof or weather-resistant security cameras can provide many years of reliable, high-definition video for your business.

 

For a faster and more cost-effective way to upgrade your business’s physical security, we can recommend a number of retrofits. Of course, we also know these solutions only make business sense if they provide reliable security and come with flexible options such as easy expansions and integrations.

That’s why we like to consult closely with our clients and get a detailed understanding of their physical security needs—for now and the future. Talk to us for ideas on how to upgrade your security system, in a way that makes sense for your business.

They dot the skylines of towns and cities across the GTA, popping up seemingly overnight. Construction cranes reshaping urban landscapes with condos.

In 2014, a record year, builders completed more than 25,000 units in the GTA. Even with a bit of a lull in construction, Toronto alone is expected to see around 15,000 new condo and apartment units completed every year for the foreseeable future, adding to an already vast inventory of high-rise residential properties

That’s a lot of units. And for the people in charge of condo security, a lot to manage.

Whether the property is brand new or a long-time fixture of the neighbourhood, an integrated and up-to-date approach to security will help keep the building’s value up and its residents happy.

Here are a few of our favourite tips to do just that.

1. Stay Up-to-Date with In-suite Alarm Security Systems

Why It’s Important

During our many years of assessing and upgrading condo security, we’ve encountered plenty of older properties using outdated in-suite alarm security systems. The obsolete technology in these systems not only inhibits integration with other technologies, it compromises the safety of residents.

Stronger security at the suite-level provides peace of mind for residents while acting as a deterrent to would-be thieves.

What We Recommend

In these cases we often recommend an integrated approach to condo security. An onsite assessment gives us a chance to put together a detailed plan of action, including the components and steps needed to make integration as seamless as possible.

During a recent project, we retrofitted a condominium complex with a fully integrated security platform. This enabled communication between the system’s many different components for a more comprehensive and intelligent form of security. As part of the project we also replaced all card readers, controllers, communication devices and in-suite alarm keypads.

Now the condo’s security team can also monitor the alarm status of the entire complex—including more than 300 units—in real-time using an enterprise-level server software.

Criminals are continually updating their tactics and technologies to gain access to units. It’s up to those in charge of condo security to stay ahead of those threats.

Axiom SafeSuite PoE Keypad by RBH Access

 

2. Don’t Skimp on Suite and Commercial Door Hardware

Why It’s Important

Considering the pressure to keep condo fees down, it’s easy to understand the appeal of discount door hardware. But in our experience this is a short-sighted approach.

Not only does it compromise the security of condo residents and their property, it doesn’t take into account the entire lifecycle of the product and the long-term savings that come with choosing quality. Reducing the rate of hardware replacement will also allow for budget realigning towards other building improvements or upgrades that may have not been possible otherwise.

What We Recommend

To give our clients the most value, we recommend products that combine superior protection and durability with unique security features such as drill- and pick-resistant deadbolt locks, or freewheeling cylindrical levers that are abuse resistant. It doesn’t hurt that these products are manufactured and backed by the most trusted names in physical security.

When selecting door hardware to secure your condo, look for objective criteria such as certification by the American National Standards Institute (ANSI) and the Builders Hardware Manufacturers Association (BHMA). Products certified ANSI/BHMA Grade 1 provide the highest level of security and durability.

You can learn more about ANSI/BHMA standards here.

We’ve included some of our favourite door hardware below, including locks from Medeco, Sargent and Arrow.

SARGENT 8200 Lever Mortise Lock

Arrow QL Series Cylindrical Levers

Arrow DC300 Aluminum Door Closers

Medeco High Security Commercial Deadbolt Locks

 

3. Remember that Security Starts at the Front Door

Why It’s Important

By equipping your condo’s entry lobby with a modern intercom system, you’re adding an attractive focal point that enhances appearance, value and security. As an added benefit, having an up-to-date system can serve as a deterrent to criminals just by sending the message that you don’t take access control lightly.

What We Recommend

Modernizing a condominium lobby doesn’t have to be a major or expensive undertaking. In fact, sometimes it’s as simple as giving the intercom system a facelift. While retrofitting a condo lobby recently we installed three telephone entry intercom panels, which are connected via a secure network and managed in the site management office.

For condo residents, the intercom system’s 22” flush mounted touchscreen is intuitive and attractive. Most important of all, it improves security and increases peace of mind.

old condo intercom

Before…

 

mircom telephone access system installed in condo

After…

Among our favourite products for securing condo lobbies are the Mircom TX3-Touch-F22 and TX3-Touch-S22—two intercom systems that balance impressive design with an even more impressive array of security and convenience features.

Mircom TX3-TOUCH-F22 Telephone Access System

Mircom TX3-TOUCH-S22 Telephone Access System

ABC is proud to be an associate member of the ACMO. We take our commitment to condo security seriously, working closely with property managers throughout Toronto and wherever our expertise can make a difference.

Talk to us today find out how we can help—whether it’s a simple hardware retrofit or a major overhaul to integrate your condo’s security system.

Celebrated in 178 countries with more than 6,600 unique events, the 2016 edition of Earth Hour is being hailed the biggest and most successful yet. Even the International Space Station got in on the energy-saving action. And although some complain that conservation is something to be practiced every day—not just once a year—the enduring popularity of Earth Hour proves the message isn’t falling on deaf ears.

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Considering the flood of mobile apps already on the market—some performing such useless functions as simulating zippers and initiating fake calls to boost self-confidence—it’s a wonder it took so long for the AccessNow app to arrive.

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Although we pride ourselves on providing some of the industry’s most user-friendly products, we also know that an onsite assessment is the best way to achieve a truly integrated and comprehensive approach to security. There’s no substitute for being able to see and evaluate for ourselves the unique challenges faced by each client. And after 75 years in business, we can say that every scenario really is unique.

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Despite the relatively mild start to winter in most parts of Canada, this time of year typically pushes outdoor security cameras to the limits—causing some to fail under the freezing temperatures and barrage of snow, wind and ice. Unfortunately, even a momentary lapse in functioning could spell the difference between a successful resolution and a costly break-in or case of damage that goes undetected.

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For Canadians living with physical disabilities, winter presents even more barriers to mobility and independence than usual. Ontario’s accessibility push is improving access to buildings, but many of the updated regulations cover renovation and new construction projects only, and they don’t address the specific challenges of winter.
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As another year comes to a close, there’s no better time to scan the horizon for a look at what lies ahead. In the field of access control and physical security, 2016 promises to be a year of innovation and integration, with the potential for some big breakthroughs along the way. Here are just a few of the trends in access control we expect to see in 2016.

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For retailers, the sight of jam-packed stores during the holiday rush can be a mixed blessing. While the boost in sales is always welcome, the need to expand staff—including temporary employees—puts added strain on retail security systems. And as a recent survey suggests, many retailers maintain a false sense of security about how they’re protecting their stores and their data.

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As consumers and stores gear up for the busiest shopping season of the year, retail loss prevention and security systems will be put to the test across the world. This comes as The Global Retail Theft Barometer just published some key findings from its annual survey, including a jump in shrinkage for U.S. retailers.

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In its ongoing quest to make Ontario a barrier-free place, the Province recently updated its Building Code and Accessibility Act, outlining a number of significant changes for commercial buildings and residences. The changes, currently targeting new construction and renovation projects, are designed to improve accessibility for individuals with disabilities.

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For kids, Halloween is a chance to indulge their sweet-tooth and their imagination as they escape the everyday. For homeowners, worries of theft and vandalism can put a damper on the night, especially when it falls on a weekend as it does this year. By following a few simple home security tips this Halloween, you can take the scare out of your night.

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Advancements in video surveillance technology have given retailers and commercial facility managers greater control over security than ever before. With that added control, though, comes a huge range of options and features to consider when choosing security cameras. To make the process a little less overwhelming, we’ve compiled a list of important questions you can ask yourself before updating your commercial or retail security system.

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The iPhone may have popularized the idea of touch-screen interfaces, but this technology actually traces its origins back to the mid-sixties, around the same time colour TV became the new norm. Today, following more than forty years of evolutionary baby steps and breakthroughs, touch screens dominate the tech landscape. So how exactly did we get here, and what might the future look like?

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